Privacy Policy

This policy explains what information PJB Motors Sport collects, why we collect it and how we protect it.

Information we collect

• Order information: your name, email address, phone number, delivery address and optional company name.
• Vehicle information: optional year, make, model, engine size and VIN, used to help confirm fitment.
• Part requests and enquiries: the details you submit, including any optional attachment.
• Payment proof: files you upload to verify a bank transfer.
• Newsletter: your email address if you subscribe.
• Technical information: such as your IP address, used for security, spam prevention and rate limiting.

How we use your information

• To process, confirm and deliver your order.
• To verify vehicle compatibility where you have asked us to.
• To contact you about your order, part request or enquiry.
• To verify bank transfer payment proofs.
• To send service-related emails and, if you subscribe, occasional updates.
• To protect the website against spam, abuse and unauthorised access.

VIN information

Providing a VIN is optional. When you do provide one, it is stored securely and is never displayed publicly or included in unsecured URLs.

File uploads

Uploaded files are validated for type and size and stored in a protected location that is not publicly browsable. Uploaded files are used only for the purpose for which they were provided.

Sharing your information

We do not sell your personal information. We may share information with delivery partners and service providers strictly as needed to complete your order or operate the website.

Data retention

We retain order and request records for as long as needed to provide our services, meet warranty and accounting obligations, and resolve disputes.

Security

We use measures including encrypted connections, hashed administrative passwords, protection against cross-site request forgery, prepared database statements, secure file handling and access controls to protect your information.

Cookies and sessions

We use a session cookie to operate your shopping cart and keep forms secure. We do not use the cart session to track you across other websites.

Your choices

You may ask us to access, correct or delete the personal information we hold about you, subject to legal and record-keeping requirements. You can unsubscribe from newsletters at any time.

Contact

For privacy questions, contact us at sales@pjbmotorssport.ca or 343-550-1544.

D-424 Queen St, Ottawa, ON K1R 5A8, Canada